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Common Questions

How do I care for my newborn's skin?

We recommend using our gentle, fragrance-free creams to maintain a healthy pH balance. Always perform a patch test before applying to a larger area of skin.

What is the delivery time for UK orders?

We offer fast UK delivery on all our maternity and newborn essentials. Most orders are dispatched within 24 hours and typically arrive within 3-5 working days.

Are all products tested for safety?

Yes, we prioritise your baby's safety above all. Every item in our boutique collection undergoes rigorous testing to ensure it meets the highest safety standards.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a unique tracking number. You can use this to monitor the progress of your delivery.

What is your return policy?

We offer a 30-day return window for all newborn essentials. Items must be unused and in their original packaging to be eligible for a full refund or exchange.

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